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Frequently asked questions

 

Understanding the GDPR and what's at stake

What does GDPR mean?

General Regulation on the Protection of Personal Data. European regulation governing the collection, use and protection of personal data to guarantee citizens' rights.

Who is affected by the GDPR ?

Any organization, public or private, that processes the personal data of European citizens is concerned, whatever its size.

In which countries does the GDPR apply?

The GDPR applies in all EU countries, but also to any foreign company that uses personal data of European residents.

What are the risks in the event of GDPR non-compliance?

Penalties can reach up to 20 million euros or 4% of worldwide annual sales, not to mention the impact on image and trust (customers and employees).

What are the risks in the event of a GDPR inspection?

In the event of non-compliance, you risk fines, injunctions and even a temporary ban on data processing.

Why GDPR compliance can't be the story of a one-off service?

Because GDPR compliance is an ongoing process that evolves with the company, its tools, its data and the regulations.

What is the role of the DPO?

The DPO (Data Protection Officer) ensures compliance with the GDPR within the organization, advises teams and acts as a link with the supervisory authorities.

When should a DPO be appointed?

The appointment of a DPO is compulsory in certain cases (public sector, large-scale processing, sensitive data, etc.), but highly recommended for structuring compliance.

What are the most common GDPR mistakes?

Forgetting to keep your data processing register up to date, ignoring people's rights or neglecting data security are among the most common errors.

What's the point of a subscription to ensure GDPR compliance?

A subscription allows you to remain compliant on an ongoing basis, with expert support, a management platform and alerts in the event of regulatory changes.

Getting started on compliance

How do I know if my company is compliant?

You can check this easily with our free online GDPR self-diagnosis, which assesses your practices and identifies your points of non-compliance.

How long will it take to achieve optimum compliance?

With our all-in-one solution combining automation thanks to the software and support from our experts, on average just a few weeks are enough to achieve an optimal level of GDPR compliance. You'll then need to manage and maintain this compliance over time to meet your obligations.      

What GDPR documents must you submit in the event of an inspection?

You must be able to provide a complete GDPR dossier, what we call in our solution: the GDPR Pass, including in particular your register of processing, evidence of your risk analyses, your internal procedures and evidence of information to individuals.

Do you offer GDPR Diagnostic services to help you assess the situation with a GDPR expert?

Yes, a GDPR diagnostic service is offered by our experts to help you draw up a clear, personalized assessment.

Can I benefit from GDPR support?

Yes, you can benefit from GDPR coaching or an outsourced DPO service depending on your subscription package.

How can I make my teams aware of GDPR to avoid mistakes?

Grâce à notre solution e-learning (parcours de formations en ligne) : vidéos, quizz et fiches pratiques disponibles dans la plateforme Data Comply One (ex Mission RGPD).

Do you offer GDPR or e-learning training courses?

Yes, the platform offers training courses tailored to your teams, 100% online, to reinforce your teams' GDPR culture.

What are the steps to achieving optimal compliance with Data Comply One (ex Mission GDPR)?

Diagnosis, Roadmap for compliance: creation of registers, risk analysis, team training and ongoing piloting via the platform, Constitution of the GDPR Pass.

Data Comply One (ex Mission GDPR) software features

What is GDPR software?

It's software that centralizes all the tools needed to implement, pilot and maintain GDPR compliance.

Why use GDPR software?

It speeds up and simplifies compliance, automates complex legal tasks, reduces human error and lets you centralize everything in one place.

Is the Data Comply One (ex Mission GDPR) software certified (ISO 27001, hosting in France...)?

Yes, the platform is 100% hosted in France, secure and in line with French digital sovereignty. ISO 27001 and HDS certified hosting

What features does the platform offer?

Registers, PIA, rights management, violation management, action tracking, audits, retention periods, alerts, DPO support, e-learning... everything is integrated.

Is Data Comply One (formerly Mission GDPR) available in several languages?

Yes, the platform is available in several languages, including French and English, to support international structures. Coming soon: Spanish, German, Italian, Dutch.

Is the number of users limited?

No, you can invite as many collaborators as you like with customizable roles.

Can I manage user access rights?

Yes, you can assign differentiated roles and rights to each user to secure access and responsibilities.

Can I import my data and documents into the software?

Yes, you can easily import your treatments, contracts, existing documents and old registers.

Can I export documents and information for internal presentations?

Yes, your data can be exported in a variety of formats for use in committees, audits or presentations.

Can I duplicate treatment sheets across several entities?

Yes, intelligent duplication lets you reuse treatment sheets across multiple entities.

Can I create custom templates (treatment sheet, questionnaire, action...)?

Yes, the platform lets you create your own templates to suit your specific needs.

Will I be notified of regulatory updates?

Yes, you receive notifications of new legislative or regulatory developments impacting your compliance.

How can Data Comply One (ex Mission GDPR) software help you prepare for and pass a CNIL inspection?

It centralizes all proofs of conformity, generates the required documents and guides you step by step.

Can we manage our ecosystem of subcontractors, software and service providers?

Yes, a dedicated register allows you to track your service providers, their contracts, their GDPR clauses and launch customized audits.

Can the software be used to manage compliance for a multi-site group?

Yes, with the group vision, you can manage several entities or sites centrally, while respecting their specific characteristics.

Can the software manage requests for rights from the people concerned?

Yes, you can register, track, process and document every request within the legal timeframe directly from the platform.

How to manage cross-border data transfers with Data Comply One (ex Mission GDPR)?

The platform helps you map data flows, verify legal guarantees and secure your transfers outside the EU.

What documentation is available on the platform?

Hundreds of practical resources: legal templates, fact sheets, tutorials, user guides, training materials and knowledge base.

Can I make suggestions for improving the software's functionality?

Yes, your suggestions are continuously studied by the product team to ensure that the platform continues to evolve.

Support and Data Comply One offers (ex Mission GDPR)

When I subscribe to a SOLO, COACH or outsourced DPO subscription, do I have access to all the functions?

Yes, all packages give access to all the software's functions, only the level of support varies, as does access to the e-learning solution.

Can I switch from one subscription to another (e.g. from SOLO to COACH)?

Yes, you can change formulas as your needs change.

Beyond the software, can I be accompanied by a GDPR expert?

Yes, you can be accompanied by a DPO Coach or outsourced DPO.

Do you offer an outsourced DPO service?

Yes, our outsourced DPO offer includes a CNIL-appointed DPO who takes care of all your obligations.     

Why use an outsourced DPO?

This is ideal if you don't have the resources in-house, or if you need a dedicated expert without recruiting in-house.

How do I make an appointment with my DPO Coach?

You can reserve a slot directly from your interface, according to your availability.

Labels, certificates and proof of conformity

What is the GDPR Pass?

The GDPR Pass is a complete GDPR dossier including the documents to be provided in the event of a control or audit, translated into a clear score, updated to steer your progress.

What is the GDPR Committed label?

C’est un label privé délivré par Data Comply One (ex Mission RGPD) qui valorise les entreprises ayant mis en place une démarche structurée, sérieuse et active de conformité.

Is the GDPR label recognized?

This label is not issued by a certification body. It is recognized by customers, partners and clients as a guarantee of seriousness and reliability in data protection.

What are GDPR certificates issued by Data Comply One (formerly Mission GDPR)?

These are documents that certify your GDPR commitments at a given moment, useful for reassuring your customers or partners.

How can I promote my GDPR compliance to my customers or partners?

En partageant votre score RGPD, vos labels et attestations sur votre site web, vos propositions commerciales ou vos appels d’offres.

Pricing, billing and support

What is the difference between the SOLO, COACH and outsourced DPO formulas?

SOLO allows you to be autonomous, COACH offers you personalized support from a DPO Coach, and outsourced DPO includes a DPO who takes charge of your compliance.

Is billing monthly or annually?

Invoicing is either annual or monthly, depending on the formula chosen.

How much does GDPR compliance cost with a traditional consulting firm?

How much does GDPR compliance with a traditional consultancy firm cost? You should generally expect to pay between €8,000 and €70,000, depending on the size of the company and the complexity of the processing. Not to mention the follow-up costs of maintaining GDPR compliance over time.  

What is the economic benefit of going through Data Comply One (ex Mission GDPR) for compliance?

Data Comply One (ex Mission RGPD) divise par 5 en moyenne les coûts d’un service RGPD traditionnel. En automatisant toute les tâches juridiques complexes de la mise en conformité, notre solution permet de diviser les coûts d’une prestation de conseil classique.    

Once I've achieved optimum compliance with the platform, why should I keep my subscription?

To keep your compliance up to date, track regulatory changes, deal with incidents and prove your compliance in the event of an audit.

Can I ask for a demonstration before I subscribe?

Yes, you can request a personalized demo with an expert to discover all the features.

Do you offer a free trial period or a compliance test?

Oui, une période d’essai de 15 jours est disponible gratuitement pour tester les fonctionnalités de la plateforme.