Sanction RGPD French Data Protection Authority (CNIL) — Futura Internationale : 500 k€ (2019)
- Autorité de contrôle
- French Data Protection Authority (CNIL)
- Pays
- France
- Entreprise / secteur
- Futura Internationale
- Montant de l'amende
- 500 k€
- Date de la décision
- 21 novembre 2019
- Fondement juridique
- Art. 5, Art. 6, Art. 13, Art. 14, Art. 21, Art. 31, Art. 44
- Manquement
- Droits des personnes non respectés
Résumé des faits
Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted. In particular, the decision pointed out that the CNIL's on-site investigation of Futura Internationale revealed, inter alia, that Futura Internationale had received several letters objecting to cold calling, that it had stored excessive information about customers and their health and that Futura Internationale had not informed individuals about the processing of their personal data or the recording of telephone conversations.