Sanction RGPD Italian Data Protection Authority (Garante) — Areti spa : 1,0 M€ (2022)
- Autorité de contrôle
- Italian Data Protection Authority (Garante)
- Pays
- Italie
- Entreprise / secteur
- Areti spa
- Montant de l'amende
- 1,0 M€
- Date de la décision
- 24 novembre 2022
- Fondement juridique
- Art. 5 (1) d), e), Art. 5 (2), Art. 12, Art. 15, Art. 24
- Manquement
- Non-respect des principes de traitement
Résumé des faits
The Italian DPA has fined electricity supplier Areti spa EUR 1 million. A customer had filed a complaint with the DPA due to Areti classifying them as a defaulting customer, which prevented them from switching to another electricity supplier. This was due to the fact that outdated data in Areti's databases had not been updated following a mismatch in the company's internal systems. The incident affected around 47,000 customers. The DPA's investigation also found that Areti had stored the data for an inadequate length of time. In addition, Areti failed to properly respond to requests to exercise data subject rights.