Sanction RGPD Italian Data Protection Authority (Garante) — Eni Gas e Luce : 3,0 M€ (2019)
- Autorité de contrôle
- Italian Data Protection Authority (Garante)
- Pays
- Italie
- Entreprise / secteur
- Eni Gas e Luce
- Montant de l'amende
- 3,0 M€
- Date de la décision
- 11 décembre 2019
- Fondement juridique
- Art. 5, Art. 6
- Manquement
- Base légale insuffisante pour le traitement
Résumé des faits
The Italian supervisory authority imposed two fines totalling EUR 11,5 million on Eni Gas and Luce (Egl) for unlawful processing of personal data in the context of advertising activities and activation of unsolicited contracts. The second fine of EUR 3 million concerns infringements resulting from the conclusion of unsolicited contracts for the supply of electricity and gas under 'market economy' conditions. Many persons complained to the Authority that they only learned of the conclusion of a new contract after receiving the letter of termination of the contract with the previous supplier or the first Egl invoices. In some cases, the complaints reported false information in the contracts and forged signatures.