Sanction RGPD Italian Data Protection Authority (Garante) — Fastweb S.p.A. : 1,0 M€ (2024)

Autorité de contrôle
Italian Data Protection Authority (Garante)
Pays
Italie
Entreprise / secteur
Fastweb S.p.A.
Montant de l'amende
1,0 M€
Date de la décision
20 juin 2024
Fondement juridique
Art. 5 (1) a), c), e), Art. 5 (2), Art. 6, Art. 7, Art. 12 (1), (3), Art. 13, Art. 15, Art. 16, Art. 17, Art. 18, Art. 19, Art. 20, Art. 21, Art. 22, Art. 24 (1), Art. 25, Art. 130 Codice della privacy
Manquement
Non-respect des principes de traitement

Résumé des faits

The Italian DPA has imposed a fine of EUR 1 million on Fastweb S.p.A. due to unauthorized telemarketing, the unlawful storage of customer data after contract termination, and inadequate responses to data deletion requests. Fastweb made marketing calls to individuals listed in the public objection register and used customer data for advertising purposes for up to 24 months after contract termination—without a legal basis. Additionally, affected customers often received delayed responses to their data protection inquiries.

Décision officielle

Italian Data Protection Authority (Garante)

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