Sanction RGPD Italian Data Protection Authority (Garante) — Luka Inc. : 5,0 M€ (2025)
- Autorité de contrôle
- Italian Data Protection Authority (Garante)
- Pays
- Italie
- Entreprise / secteur
- Luka Inc.
- Montant de l'amende
- 5,0 M€
- Date de la décision
- 10 avril 2025
- Fondement juridique
- Art. 5 (1) a), c), Art. 6, Art. 12, Art. 13, Art. 24, Art. 25 (1)
- Manquement
- Non-respect des principes de traitement
Résumé des faits
The Italian DPA imposed a fine of EUR 5,000,000 on Luka Inc. The developer created a chatbot called Replika with a written and voice interface. It is based on a generative AI system, specifically an LLM model, that is constantly fed and improved by user interactions. Replika is intended to be a 'virtual companion' that improves users' moods and emotional well-being by helping them understand their own psyche. Replika can be set up as a friend, therapist, romantic partner, or mentor. The controller failed to demonstrate a valid legal basis for its data processing and failed to provide sufficient information on data processing in its privacy policy. Additionally, the controller failed to adopt appropriate measures to protect personal data collected from children and implement an age verification mechanism. The total sum of the fine can be reduced by 50% if paid within sixty days.