Sanction RGPD French Data Protection Authority (CNIL) — Spartoo : 250 k€ (2020)
- Autorité de contrôle
- French Data Protection Authority (CNIL)
- Pays
- France
- Entreprise / secteur
- Spartoo
- Montant de l'amende
- 250 k€
- Date de la décision
- 5 août 2020
- Fondement juridique
- Art. 5 (1), Art. 13, Art. 14
- Manquement
- Non-respect des principes de traitement
Résumé des faits
A fine of EUR 250000 was imposed on the online retailer Spartoo. The reason for this was that the company, which has its headquarters in France but supplies a large number of European countries, fully recorded all telephone hotline conversations (including personal data such as address and bank details of orders) and in addition stored bank details partially unencrypted. Among other things, this represents a violation of the principle of data minimization. Furthermore, the supervisory authority also found a violation of the information obligations according to Art. 13 GDPR, as the company's data protection information was partially incorrect.