Sanction RGPD Hellenic Data Protection Authority (HDPA) — National Bank of Greece : 20 k€ (2021)

Autorité de contrôle
Hellenic Data Protection Authority (HDPA)
Pays
Grèce
Entreprise / secteur
National Bank of Greece
Montant de l'amende
20 k€
Date de la décision
26 août 2021
Fondement juridique
Art. 12 (1), (2), (3), Art. 15 (1)
Manquement
Droits des personnes non respectés

Résumé des faits

The Hellenic DPA has imposed a fine of EUR 20,000 on the National Bank of Greece. A data subject had filed a complaint against a company and the bank after they failed to comply with his right to information. After returning a product he had purchased from a company, the data subject had asked the company via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Décision officielle

Hellenic Data Protection Authority (HDPA)

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