Sanction RGPD Austrian Data Protection Authority (dsb) — Austrian Post : 9,5 M€ (2021)
- Autorité de contrôle
- Austrian Data Protection Authority (dsb)
- Pays
- Autriche
- Entreprise / secteur
- Austrian Post
- Montant de l'amende
- 9,5 M€
- Date de la décision
- 28 septembre 2021
- Fondement juridique
- Art. 12 (2)
- Manquement
- Droits des personnes non respectés
Résumé des faits
The Austrian DPA imposed a fine of EUR 9.5 million on the Austrian Post on September 28, 2021. The main accusation is that, in addition to the contact options used by Austrian Post via mail, web contact form and customer service, data protection-related inquiries should also be allowed via e-mail. According to the newspaper 'Der Standard', the Austrian Post had only introduced a contact form for data protection inquiries, in order to automate the process of inquiries and to obtain all information necessary for processing the inquiries.