Sanction RGPD Spanish Data Protection Authority (aepd) — Banco Bilbao Vizcaya Argentaria S.A. : 60 k€ (2021)
- Autorité de contrôle
- Spanish Data Protection Authority (aepd)
- Pays
- Espagne
- Entreprise / secteur
- Banco Bilbao Vizcaya Argentaria S.A.
- Montant de l'amende
- 60 k€
- Date de la décision
- 16 décembre 2021
- Fondement juridique
- Art. 6
- Manquement
- Base légale insuffisante pour le traitement
Résumé des faits
The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.