AI Act Article 50: transparency obligations for chatbots and generated content

AI Act Article 50: transparency obligations for chatbots and generated content

In brief

  • Article 50 imposes transparency obligations for limited-risk systems: informing the user that they are interacting with an AI, labelling generated content (text, image, sound, video), and identifying deepfakes. These obligations affect a very large number of companies and are already applicable, independently of the postponement of high risk to 2027.

The four obligations under Article 50

  • Interaction with an AI: when a system interacts with a person (chatbot, voice assistant), they must be informed that they are communicating with a machine, unless this is obvious.
  • Generated or manipulated content: content produced by AI (text, image, audio, video) must be marked in a machine-readable way as artificially generated.
  • Deepfakes: content that imitates real persons, objects or events must be clearly identified as artificial.
  • Public information texts: texts generated by AI published to inform on matters of public interest must be disclosed, except where subject to human editorial oversight.

How to apply it in practice

On a chatbot: display a clear notice from the outset — 'You are communicating with a virtual assistant.' The information must be visible, not hidden in the terms and conditions. If the assistant can transfer to a human, indicate this.

On generated content: two levels — a visible notice ('Image generated by AI') and, where technically feasible, machine-readable marking (watermarking, metadata). Technical marking standards are taking shape: follow their evolution.

On deepfakes: any synthetic reproduction of a real person must be disclosed as artificial. The issue goes beyond compliance: reputation and liability in case of deceptive use.

Exceptions

Certain exceptions exist: where interaction with the AI is obvious, or where generated content is subject to human editorial control with editorial responsibility. But these exceptions are to be interpreted strictly: when in doubt, it is better to inform. Best practice: integrate transparency from the design stage (transparency by design) rather than adding it afterwards. A native notice is better received than a tacked-on warning.

Take action

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Frequently asked questions

Is a simple support chatbot covered?

Yes, as soon as it interacts with people, it must indicate that it is an AI (Article 50), unless this is obvious.

Do I need to mark every image generated by AI?

You must inform the user that the content is generated by AI and, where technically feasible, apply machine-readable marking. The technical requirement is progressively strengthening.

Since when does Article 50 apply?

The transparency obligations are already in force and become fully operational in 2026. They are not dependent on the postponement of high-risk obligations to 2027.