Emotion analysis in interviews and surveillance: what has been banned since February 2025

Emotion analysis in interviews and surveillance: what has been banned since February 2025

In brief

  • Emotion recognition in the workplace and in education has been prohibited by Article 5 of the AI Act since 2 February 2025 (except for medical or safety reasons). This directly targets tools that claim to analyse candidates' or employees' emotions from voice or face. Sanctions at the maximum level (up to €35m or 7% of global turnover).

What Article 5 says

Among the practices prohibited since 2 February 2025 is emotion recognition in the workplace and education. The target is AI systems designed to infer a person's emotions in the workplace or in an educational establishment. Two strict exceptions: uses for medical or safety purposes (for example, detecting an operator's drowsiness to prevent an accident).

HR uses concerned:

  • Analysis of a candidate's emotions or 'stress' during a video interview.
  • Assessment of 'sincerity' or 'motivation' by reading micro-expressions.
  • Monitoring of employees' emotional state (frustration, engagement) at the workplace.
  • Measurement of attention or mood during training.

Be careful not to confuse: analysing the content of a candidate's answers (what they say) is not emotion recognition (how they say it, their supposed emotional state). It is this second use that is prohibited. See the 4 risk levels of the AI Act.

What you must do

  • Audit your HR tools: does a module analyse emotions, affect or psychological state from voice or face?
  • If yes, cease this use: the prohibition is immediate and sanctionable at the maximum level (up to €35m or 7% of global turnover).
  • Require from your vendors written confirmation of the absence of emotion recognition.
  • Document your verification, as proof of due diligence.

Note: beyond the AI Act, these uses raise fundamental problems with regard to GDPR (biometric data, legal basis, proportionality) and the principle of non-discrimination. The AI Act prohibition simply closes a door that was already widely challenged. See also AI and recruitment.

Take action

Audit your HR tools against the AI Act's prohibited practices with support from Data Comply One.

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Frequently asked questions

Is video analysis of an interview completely prohibited?

No. It is the inference of emotions that is prohibited. A tool that transcribes and analyses the content of answers, without claiming to read emotional state, falls under a different regime (generally high risk under recruitment).

Are there any exceptions?

Yes, for strictly defined medical or safety reasons. The HR context of assessing a candidate does not fall within these.

Since when has this prohibition applied?

Since 2 February 2025, with sanctions at the maximum level provided for by the regulation (up to €35m or 7% of global turnover).