In brief
- Regulation: GDPR.
- Producers, processors and distributors are data controllers, without any threshold.
- Maintain a register.
- Governing video surveillance.
- Framing loyalty schemes and marketing.
- Fines of up to €20M or 4% of global turnover.
Regulatory deadlines
The key dates of this regulation.
May 2018
Entry into application
In forceWhat does GDPR cover?
GDPR applies to personal data across the sector: HR, distribution customers, commercial contacts. Video surveillance of sites (production, warehouses) is a sensitive point due to employee monitoring considerations.
Purely technical production data falls more within the scope of the Data Act.
Is the 'Food & Beverage' sector concerned?
Producers, processors and distributors are data controllers, without any threshold. Consumer retail also processes customer data at large scale (loyalty programmes).
Service providers (software, logistics) are processors and must be governed accordingly.
Detailed obligations
Maintain a register
Documenting HR, client and commercial processing activities.
Governing video surveillance
Legal basis, employee information, proportionality and retention periods for footage.
Frame loyalty and marketing
Legal bases and information requirements for loyalty programmes and prospecting.
Mastering retention periods and security
Tailored retention periods and security for customer and HR data.
Distinguishing the regimes
Separate personal data (GDPR) from production data (Data Act).
Sanctions & risks
Fines of up to €20M or 4% of global turnover. Disproportionate employee video surveillance and non-compliant marketing are frequent grounds.
Common mistakes in the sector
- 1Disproportionate video surveillance. Continuously monitoring workstations without justification.
- 2Unregulated loyalty. Exploiting loyalty data without a clear legal basis.
- 3Incomplete register. Overlook processing activities.
- 4Excessive retention. Retain customer data for too long.
Practical case
A production site had deployed extensive video surveillance and a loyalty programme without clear information notices. Remediation involves ensuring surveillance proportionality, informing employees and customers, and defining retention periods.
Compliance roadmap
- 1
Map. Map HR, customer, and commercial data.
- 2
Governing video surveillance. Proportionate and inform.
- 3
Frame marketing. Legal bases and loyalty.
- 4
Secure. Retention periods and security.
- 5
Document. Maintain the register.
Frequently asked questions
Yes: legal basis, information, proportionality and retention periods.
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